Privacy Policy
Last updated: March 31, 2026. This policy describes how CinciSocial (“we,” “us”) handles information when you visit cincisocial.com or submit a lead form.
Information we collect
When you request a strategy call or contact us through our site, we may collect your name, email address, phone number, company name, package interest, and any notes you choose to provide.
If you use the on-site chat widget, we process the messages you send to provide answers and may log those exchanges for quality and support. The same contact details you submit through the widget are stored like other lead form submissions.
Like most websites, our hosting and analytics tools may automatically log technical data such as IP address, browser type, device type, and pages viewed. We use this information to keep the site secure and to understand aggregate usage—not to sell personal data.
How we use information
We use the information you provide to:
- Respond to your inquiry and schedule your strategy call
- Operate and improve our website and client experience
- Send service-related messages (for example, confirmation or follow-up regarding your request)
- Comply with legal obligations when required
Sharing
We do not sell your personal information. We may share data with trusted service providers who help us run the site, host data, send email, or manage our business (for example, email delivery or cloud hosting), only as needed to perform those services and subject to appropriate safeguards.
Retention
We retain lead and client-related information for as long as needed to fulfill the purposes above, maintain our relationship with you, and meet legal or accounting requirements. You may ask us to delete or update certain information as described below.
Your choices
You may contact us at hello@cincisocial.com to request access, correction, or deletion of your personal information where applicable. We will respond within a reasonable timeframe.
Cookies and similar technologies
We may use cookies or similar technologies that are necessary for the site to function or that help us measure performance. You can control cookies through your browser settings; disabling some cookies may affect how the site works.
Children
Our services are directed at businesses and adults. We do not knowingly collect personal information from children under 13.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.